Appointments

To make an appointment with the doctors or nurses you can either call into the surgery or telephone 820068 or 823215. At times when patient demand is high there may be a short delay in replying. You have a right to state your doctor of choice when requesting an appointment and we will do our best to accommodate you. We recommend you see the same doctor whenever possible to maintain continuity of care but appreciate that, due to some GP’s working part-time hours and the urgency of your request, this may not always be possible. When this is not possible another doctor will be able to see you. Please be aware the GP and Nurse Practitioner consultations are 10 minutes long. The GP or NP may only have time to deal with one or two problems and may ask you to book another appointment. If your doctor asks you to make a follow up appointment please make sure reception are aware when booking in order to ensure you are seen by the same doctor on your subsequent visit.

Advance Appointments

Pre-bookable slots are available up to four weeks in advance. A number of appointments are reserved each day for emergencies. GP appointments can be booked online via patient access.

Telephone Consultations

If you feel that your problem could be dealt with over the phone rather than by visiting the surgery you can ask for a telephone appointment. The doctor will then phone you back at the appropriate time. Please note that these appointments should not be used to order repeat medication.

You can be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.