School letters of absence

Please note that it is not a GPs responsibility to issue school letters of absence for your children. Government guidance is that school attendance is mandatory unless your child is self-isolating, has symptoms of COVID-19 or is close to someone who has COVID-19.

Please note that parents should still make arrangements to contact their GP in the normal way if their child is ill.

ADVICE FOR GETTING A TEST FOR COVID-19

Tests can only be booked on the national online booking portal or by calling 119 if you do not have access to the internet.  You cannot book a test in any other way.

Anyone who tries to book a test and is unable to do so, or who is offered a location or time which is not convenient, should wait a few hours and then try again. More tests are available each day and are allocated based on areas of greatest need and the prevalence of the virus. As the service is very busy you may have to try more than once to access the service and be offered the location you need.

You should not go to A&E or your GP Practice to get a coronavirus test as you may spread the virus. Both A&E and your GP Practice are unable to assist you in booking a COVID-19 test and cannot provide COVID-19 testing.

Booking a test if you have symptoms is vital to the control of the virus and the saving of lives, so please continue to self-isolate and come back to the online booking portal or the 119 service if you have not been successful.

E-School Nurse Video Clinics

Summer 2020 Newsletter

We are changing the way you order your repeat prescriptions

From 27th July 2020 you will have to order repeat medication and equipment directly via your GP practice, not from your pharmacy or medical equipment supplier. You can order in the following ways:

  • Online services such as Patient Access
  • Email to: duke.street@nhs.net
  • Drop the request into our letterbox on our front door
  • Via post to: Duke Street Surgery, 4 Duke Street, Barrow-in-Furness, Cumbria, LA14 1LF

If you cannot do any of the above and don’t have a family member, friend or carer able to order prescriptions on your behalf, please contact the Surgery.

Please ensure your prescription is requested no earlier than 7 days before it is due.

We will send your prescription electronically to your nominated pharmacy within 2 working days. This is our turnaround time and does not include how long it takes for the pharmacy to process.

Face Covering When Attending The Surgery

We are asking patients to bring a face covering with you if you are attending the surgery for an appointment. If you do not have one, one will be provided but if you can bring your own it would be much appreciated. Many thanks for your continued support & understanding.

MyDesmond – Supporting you to self-manage your diabetes

The Leicester Diabetes Centre, part of the University Hospitals of Leicester NHS Trust, presents the online version of the award winning DESMOND self-management diabetes education.

Please select the below link for further information:

https://www.mydesmond.com/home/

Coronavirus (COVID-19) and requests for fit notes (Med3)

Requests for certification of absence from work may fall into five categories:

1. Personally affected – isolating for seven days

2. Personally affected – remaining unwell for over seven days

3. Household member affected – isolating for fourteen days as per government advice

4. At risk group – following government advice

5. Those in full time education

1. Personally affected – isolating for seven days

Patients should self-certify for the first seven days as normal if they are unfit to work.

They do not need to contact their GP. If patients do get in touch, please see suggested template letter for patients overleaf.

2. Personally affected – remaining unwell for over seven days

If patients remain unwell and unfit to work over seven days, advice is to visit www.111.nhs.uk and complete an online self-assessment. The patient may be asked to call 111 for further advice on the next steps regarding their illness/ fitness to work.

They do not need to contact their GP.

3. Household member affected – isolating for fourteen days as per government advice

4. At risk group – following government advice

GPs cannot and are not the gatekeeper of the statutory sick pay system. Employers are responsible for putting in place arrangements for home/remote working where this is possible. Where it is not, the employee may self-certify and return to work following the relevant absence which their employer may authorise as per government advice. Where they do become unwell during or after this time, point 1 and 2 applies.

They do not need to contact their GP.

5. Those in full time education

There is no requirement to issue certification to schools or colleges to confirm absence. These organisations must work with parents and students to ensure that any absence is appropriately recorded, obviating the need for a ‘doctor’s note’.

They do not need to contact their GP.

Lancashire & Cumbria Consortium of LMCs

Celebrating Excellence in General Practice

As per the current www.gov.uk S13 Guidance for Employers it should be noted that:

By law, medical evidence is not required for the first 7 days of sickness. After 7 days, it is for the employer to determine what evidence they require, if any, from the employee. This does not need to be a fit note (MED3) issued by a GP or any other doctor.

Your employee will be advised to isolate themselves and not to work in contact with other people by NHS 111 or Public Health England if they are a carrier of, or have been in contact with, an infectious or contagious disease, such as Covid-19.

We strongly suggest that employers use their discretion around the need for medical evidence for a period of absence where an employee is advice is to stay at home due to suspected Covid-19, in accordance with the public health advice being issued by the government.

https://111.nhs.uk/isolation-note/

Coronavirus- Update 18/03/20

FOLLOWING NEW ADVICE – OUR ENTIRE APPOINTMENT SYSTEM HAS MOVED TO TELEPHONE TRIAGE. THIS INCLUDES DOCTORS, NURSES AND HCA’S. ALL REQUESTS FOR AN APPOINTMENT WILL BE TRIAGED BY A CLINICIAN FIRST, IF AFTER THIS, THE CLINICIAN THINKS YOU NEED AN APPOINTMENT – IT WILL BE BOOKED FOR YOU BY THEM.

EVERYONE WITH AN APPOINTMENT BOOKED IN THE COMING DAYS/WEEKS, YOU WILL BE CONTACTED, YOU DO NOT NEED TO PHONE.

WE ARE NOW UP AND RUNNING WITH VIDEO CONSULTATIONS, SO THIS IS NOW AN ALTERNATIVE OPTION TO PREVENT PATIENTS HAVING TO ATTEND THE SURGERY. VIDEO CONSULTATION IS AVAILABLE TO THOSE WITH SMARTPHONES. PLEASE DOWNLOAD THE APP ‘WHEREBY’ FOR THIS TO WORK AS BEST AS POSSIBLE.

THE DOORS OF THE SURGERY ARE LOCKED AND WILL REMAIN LOCKED FOR THE FORSEEABLE FUTURE; HOWEVER WE ARE STILL OPEN FOR BUSINESS VIA AN INTERCOM SERVICE. PLEASE TELEPHONE WHERE YOU CAN FOR GENERAL QUERIES TO REDUCE QUEUES AT THE DOOR. SICK NOTES WE CAN EMAIL AND PRESCRIPTIONS WE CAN SEND DIRECTLY TO THE CHEMIST. WE WILL DO ALL WE CAN TO MAKE THIS PROCESS AS EASY AS WE CAN FOR PATIENTS. ANY PRESCRIPTION REQUESTS, PAPERWORK & SAMPLES CAN BE POSTED THROUGH OUR FRONT DOOR LETTER BOX WHICH IS A BIG BLACK DOOR OPPOSITE THE ALBION.

WE HAVE SET UP AN EMAIL ADDRESS FOR ALL PRESCRIPTION REQUESTS SO PATIENTS DO NOT NEED TO COME TO THE SURGERY TO REQUEST. THE EMAIL ADDRESS IS

duke.street@nhs.net

IF YOU ARE REQUESTING A PRESCRIPTION, PLEASE INCLUDE YOUR NAME, DOB, NAME OF EACH MEDICATION (INCLUDING THE STRENGTH) AND WHERE YOU WOULD LIKE THE PRESCRIPTION TO BE SENT.

THE CURRENT ADVICE FOR SELF-ISOLATION IS ANYONE WITH A NEW PERSISTENT COUGH AND A TEMPERATURE ABOVE 37.8 NEEDS TO SELF ISOLATE FOR 7 DAYS. IF YOU LIVE WITH OTHER PEOPLE THEY SHOULD STAY HOME FOR 14 DAYS FROM THE DAY THE FIRST PERSON GOT SYMPTOMS.

OUR AIM OF THESE PRECAUTIONARY MEASURES IS TO KEEP OUR STAFF AND PATIENTS SAFE AND WELL. PLEASE BEAR WITH US DURING THIS BUSY PERIOD AND BE ASSURED WE ARE DOING OUR BEST TO KEEP THE SURGERY FUNCTIONING AND TO PROVIDE OUR PATIENTS WITH A SERVICE DURING EXTREME CIRCUMSTANCES.

For more information & advice search https://111.nhs.uk/covid-19

https://youthworksupport.co.uk/ Website that’s designed to bring together relevant advice, guidance, support and tools for youth workers during the COVID 19 pandemic.

Winter Newsletter

Copies are available at Reception desk.