|Monday||08:30 – 11:00||13:30 – 15:00 & 16:00 – 17:40|
|Tuesday||08:30 – 11:00||13:30 – 15:00 & 16:00 – 17:40|
|Wednesday||07:30 – 11:00||13:30 – 15:00 & 16:00 – 17:40|
|Thursday||08:30 – 11:00||13:30 – 15:00 & 16:00 – 17:40|
|Friday||07:30 – 11:00||14:00 – 16:10|
|Weekend||NHS 111 dial 111||NHS 111 dial 111|
To make an appointment with the doctors or nurses you can either call into the surgery or telephone 820068 or 823215. At times when patient demand is high there may be a short delay in replying. You have a right to state your doctor of choice when requesting an appointment and we will do our best to accommodate you. We recommend you see the same doctor whenever possible to maintain continuity of care but appreciate that, due to some GP’s working part-time hours and the urgency of your request, this may not always be possible. When this is not possible another doctor will be able to see you. Please be aware the GP and Nurse Practitioner consultations are 10 minutes long. The GP or NP may only have time to deal with one or two problems and may ask you to book another appointment. If your doctor asks you to make a follow up appointment please make sure reception are aware when booking in order to ensure you are seen by the same doctor on your subsequent visit.
Pre-bookable slots are available up to four weeks in advance. A number of appointments are reserved each day for emergencies. GP appointments can be booked online via patient access.
If you feel that your problem could be dealt with over the phone rather than by visiting the surgery you can ask for a telephone appointment. The doctor will then phone you back at the appropriate time. Please note that these appointments should not be used to order repeat medication.
If possible please try to telephone reception before 10:00 if you require a home visit. These are usually made between morning and afternoon surgeries.
You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed.
We do have a emergency telephone line for use only during surgery hours. Call 823072 and the reception staff will give your call priority.
You can be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.