Duke Street Surgery

4 Duke Street Barrow In Furness Cumbria, LA14 1LF

Surgery Closed – Monday 27th May 2019

The Surgery will be closed on Monday 27th May and will re-open at 8.00am on Tuesday 28th May.

Pharmacies Open: 

Asda 9am – 6pm

Boots Portland Walk 11am – 4pm

When we are closed patients should call the NHS 111 service by dialling 111 when it’s not a life threatening situation.

In the case of a medical emergency you should dial 999.

Sorry for any inconvenience caused

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Patient Advisory Service Every Tuesday 9:30-11:30am

Appointments are available to book through your Doctor, health practitioner, or receptionist for self-referral

  • You will be able to discuss opportunities to support and improve your health & wellbeing which may include
  • Access to a full range of tailored life skills support including free courses
  • Advice on returning to work including any effects on benefits
  • Money management guidance
  • Personal development opportunities
  • Enhance your IT and employability skills
  • Access to specialist support services
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Prescribing of over the counter medicines is changing

Morecambe Bay CCG is to follow new guidance from NHS England, which aims to free up almost £100 million nationally for front line care each year, by significantly reducing prescriptions for ‘over the counter’ medicines such as those for indigestion and hayfever.

The new guidance was issued by NHS England following the results of a public consultation on the prescribing of over-the-counter medicines for minor, short-term health concerns. By decreasing routine prescribing for minor, short-term conditions, many of which will cure themselves or cause no long-term effect on health, vital funds will be freed up for frontline care.

The guidance does not affect prescribing of over the counter items for longer term or more complex conditions or where minor illnesses are as a result or side effect of something more serious.

The NHS in Morecambe Bay each year spends:

• £111,000 on acute pain and headaches

• £42,000 on hayfever

• £10,000 on diarrhoea

Other over-the-counter products currently prescribed include remedies for dandruff, indigestion, mouth ulcers and travel sickness. Each year the NHS spends £4.5 million on dandruff shampoos, £7.5 million on indigestion and heartburn, and £5.5 million on mouth ulcers.

Dr Geoff Jolliffe, Barrow GP and Clinical Chair for Morecambe Bay CCG, said “It is not a good use of our resources to issue prescriptions for products which are not clinically effective, or for conditions that will get better without treatment or whose symptoms can be managed with self-care. As we have limited resources, we need to ensure patients get the best possible care against a backdrop of increasing demands, competing priorities and limited financial resources.

“We realise that it may be difficult for some patients who have previously been prescribed these products, but it is right that we prioritise our spending on those that provide the best outcomes for patients”.

Please click here to view over the counter leaflet

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Men ACWY Vaccine

Anyone who has not already had a Men ACWY vaccine and was born on or after 1st September 1996 up until they turn 25 years of age
Any child in year 9/10 who has missed their teenage booster/school leavers booster are eligible for this vaccination

Please contact the surgery to arrange an appointment.

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Times are changing… South Cumbria Extended Access Service



As a result of the National drive to ensure everyone has convenient access to GP services, 7 days a week, GP practices and Cumbria Health On Call, the local Out of Hours service provider, are working together to offer GP, nurse and health care assistant appointments in the evenings, at weekends and on Bank Holidays. The Service, running since September 2017, includes pre-bookable and same day general practice appointments on weekdays from 6.00 pm to 10.00 pm and on both Saturday and Sunday.

What is currently available?

The South Cumbria Extended Access Service is provided by Cumbria Health on Call (CHOC):

Furness General Hospital, Barrow-in-Furnesss

Monday to Thursday 6.30 pm to 10.00 pm GP and Health Care Assistant appointments

Saturday and Sunday 9.00 am to 1.30 pm Health Care Assistant appointments

Sunday only 9.00 am to 1.30 pm OR 1.30pm to 6.00pm GP appointments9.00 am to 3.00 pm Practice Nurse appointments

GP appointments are for all routine conditions but exclude patients with on-going chronic conditions which require continuity of care from their usual GP, e.g. patients with severe on-going mental health issues.

Nurse Practitioner appointments are for all routine conditions. However Nurse Practitioners cannot see patients who are pregnant, children under 2 years of age, and patients with ongoing chronic conditions requiring continuity of care from their usual GP, e.g. patients with severe on-going mental health issues.

Practice Nurses provide annual reviews for adults over 16 years old with a long-term condition, e.g. COPD, Asthma, hypertension and cardiovascular disease.

Health Care Assistants can carry out Venepuncture (blood testing); basic patient observations (monitoring and recording patients’ conditions by taking temperatures, pulse, respirations and weight); blood sugar and urinalysis; new and annual patient health checks; and ECG recording. They CANNOT undertake ear syringing or dressings. HCAs will see children 12 and over if accompanied by an adult and 16 years and over unaccompanied.

How to Book Patients can book any of these appointments via their practice receptionist as usual or by calling the service direct on 03000 247 247.

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myGP provides easier access to your healthcare. Manage appointments from your smartphone, anytime, anywhere. 


myGP enables you to easily book and cancel appointments for your children, partner, parents and other dependants. 


Never miss your medication again! Order your prescriptions and add reminders into myGP that will notify you which medication you need to take and when. 


myGP includes a number of useful NHS services in the ‘Profile’ section such as Pharmacy Finder, e-Referral, Organ Donor Status…

Download from the app store today or visit www.myGP.com for further information.

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Conditions for which over the counter items should not routinely be prescribed in primary care

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Do you have a diagnosed learning disability? …Do you have a hospital passport?

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We are now a parkrun practice

Some of our practice staff are doing the Barrow Park Run this Saturday morning. We are trying to encourage staff & patients to become more active. If any patients would like to join us we will be there Saturday mornings. Meet at the bandstand 8.45am, ready to start at 9am. You can sign up at http://www.parkrun.org.uk/barrow/. Hope to see you all there!

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Introducing NHS 111 online in Lancashire and Cumbria

Introducing NHS 111 online in Lancashire and Cumbria

From 27 June 2018, patients in Lancashire and Cumbria will be able to access the same urgent medical advice from the 111 phone line online at 111.nhs.uk.
111 online is a new, national service which provides a fast and convenient digital alternative to the phone line and helps to manage increasing demand on 111 telephone services. It has been developed in response to user feedback and insights from patients who have accessed other emergency care services.
111 online helps people get urgent healthcare using their smartphone, laptop or other digital device. It uses the same clinical assessment and triaging tools that support the national NHS 111 telephone service. People answer questions about their symptoms and receive tailored advice on what to do next and where to go.
If appropriate, the service will also arrange for them to receive a call back from a nurse, doctor or other trained medical professional.
Initially, it will be a soft launch and 111 online will not be directly marketed to the public until the service has bedded in. From the end of July, the service will be live across the North West and people will then be signposted to the service via a recorded message when they call 111.

How does 111 online work?
People visit 111.nhs.uk, enter their age, sex, postcode and main symptom and are then taken through a series of questions about their symptoms. These questions are similar to the ones asked on the phone. Once they have answered the questions, they will then be told what to do and where to go, including whether they need to see a GP or seek urgent care.
People will also be able to arrange a call back from a nurse, doctor or other trained medical professional through the online service.

How will people find out about the service?
From the end of July 2018, people will be directed to the online service through a recorded message when they call 111.

What are the benefits?
111 online provides an option for people who would like to access the 111 service online and support the uptake of digital services for people to manage their own health and care. It is fast and convenient and has been introduced to help to manage increasing demand on the 111 phone line and allow patients to get the right care at the right time for them.

What if people don’t agree with the outcome?
If people would like further advice, they can still call 111, contact a pharmacist or their GP practice.

Will people still be able to use the NHS 111 telephone service?
Yes – the 111 phone service will still be available. 111 online simply provides an additional way of accessing the same service as the phone line.

Can anyone use the service?
111 online is not available for under 5s. People looking for urgent medical help for under 5s should use the 111 phone line.

Can people access the service from anywhere?
111 online will be available for people in Lancashire and Cumbria from 27 June, 2018. People will be able to access the service from wherever they are, by entering their postcode into the postcode finder at 111.nhs.uk.
The service is currently being rolled out across the country and the aim is for everyone in England to be able to access the full 111 online service by the end of the year.

How does 111 Online handle users that need urgent care outside their local area, like commuters or holidaymakers?
The product uses a filter to ensure directory of service results are returned for that location only.

Will 111 Online increase pressure on local services as more patients will be referred to them?
Areas with 111 Online already live have not seen demand spikes; instead it captures callers who would ring 111.

Does the online service store personal details or information?
In order to use the service and receive advice about their symptoms, people need to enter their postcode (to get help in the right location) and their age and sex (so the right medical questions are asked.) If they choose to book a call back from a local health service, they will need to enter contact details to arrange this.
NHS Digital keeps information that can identify people for 8 years for audit purposes only and then securely deletes it. The privacy policy at 111.nhs.uk describes what information is collected and how this is stored.

How can people feedback about the service?
Further feedback and comments on the service can be directed to Celine Salisbury at celine.salisbury1@nhs.net. There is also a link to a feedback form at each stage of the online service, which will be sent directly to the national team.

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